Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Fox

Onondaga,MI

Summary

Proven track record in enhancing office efficiency and customer satisfaction at Crandell Bros Trucking, adept in document management and fostering positive client relations. Leveraged strong problem-solving skills and a detail-oriented approach to streamline document storage and improve service delivery, demonstrating a commitment to excellence and a results-driven mindset. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

13
13
years of professional experience

Work History

Clerical

Crandell Bros Trucking
08.2018 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Executed record filing system to improve document organization and management.
  • Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
  • Delivered clerical support by handling range of routine and special requirements.
  • Improved office efficiency by streamlining filing systems and organizing document storage.

Manager

Flapjacks Family Restaurant
06.2011 - 08.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.

Office Assistant

John E Green Co
04.2013 - 08.2013
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Education

No Degree - Medical Assisting

Baker College
Jackson, MI

High School Diploma -

Eaton Rapids High School
Eaton Rapids, MI
06.2012

Skills

    Document Management

    Typing Speed

    Filing systems

    Basic accounting

    Scheduling appointments

    File Organization

    Data Entry

    Organizing and Categorizing

    Customer Service

    Clerical Support

    Strong Problem Solver

    Prioritizing Work

    Positive Attitude

    Invoice Processing

Timeline

Clerical

Crandell Bros Trucking
08.2018 - Current

Office Assistant

John E Green Co
04.2013 - 08.2013

Manager

Flapjacks Family Restaurant
06.2011 - 08.2018

No Degree - Medical Assisting

Baker College

High School Diploma -

Eaton Rapids High School

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Mikayla Fox