Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikayla Hawkins

Columbus,Ohio

Summary

Dynamic Dining Room Supervisor with expertise in fine dining and team management. Proven track record in enhancing guest satisfaction and team productivity through effective training and strategic scheduling. Committed to upholding food safety and sanitation standards while fostering a collaborative environment for staff development.

Experienced with team leadership in fast-paced dining environment, ensuring exceptional guest service and operational efficiency. Utilizes strong organizational skills to streamline processes and improve staff performance. Track record of fostering collaborative team environment and maintaining high standards of service.

Overview

6
6
years of professional experience

Work History

Dining Room Supervisor

Stone Oak Retirement
04.2024 - 08.2025
  • Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
  • Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
  • Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
  • Maintained responsibility for food, beverage and kitchen equipment ordering, regularly assessing departmental needs and verifying sufficient stock levels.
  • Improved team morale and productivity by providing ongoing support, recognition, and opportunities for professional growth.
  • Maximized table turnover rates by effectively monitoring service pacing while maintaining an attentive atmosphere for diners.
  • Adhered to all health and safety regulations by training staff on proper food handling practices and monitoring compliance consistently.

Trainer

FedEx
10.2019 - 07.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Facilitated team-building exercises to foster collaboration between department members.
  • Advanced organizational goals through strategic development of training initiatives aligned with company objectives.

Education

West High School
Columbus, OH

Skills

  • Food safety
  • Team management
  • Sanitation standards
  • Food presentation
  • Table setting
  • Fine-dining expertise
  • Supply ordering
  • Menu planning
  • Team scheduling
  • Strong leadership
  • Teamwork and collaboration
  • Reliability

Timeline

Dining Room Supervisor

Stone Oak Retirement
04.2024 - 08.2025

Trainer

FedEx
10.2019 - 07.2024

West High School