Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Hostelka

Richmond ,VA

Summary

Reliable and detail-oriented professional with a strong background in healthcare support, fulfillment, and customer service, seeking to transition into technologist role. Experienced in fast-paced environments requiring organization, time management, and strict attention to safety and accuracy. Skilled in organization, and team collaboration. Brings a strong work ethic, adaptability, and a commitment to meeting productivity goals while maintaining high-quality standards. Ready to contribute to an efficient and dependable technologist team.

Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.

Overview

4
4
years of professional experience

Work History

Patient Access Representative

Children’s Hospital of Richmond at VCU
Richmond, VA
03.2024 - Current

Reliable and detail-oriented professional with a strong background in healthcare support, fulfillment, and customer service, seeking to transition into technologist role. Experienced in fast-paced environments requiring organization, time management, and strict attention to safety and accuracy. Skilled in organization, and team collaboration. Brings a strong work ethic, adaptability, and a commitment to meeting productivity goals while maintaining high-quality standards. Ready to contribute to an efficient and dependable technologist team.

Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within team to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results..

Front Desk Receptionist

Lee Hill Family Physicians
Fredericksburg, VA
04.2022 - 04.2023
  • Delivered comprehensive front desk support, including patient intake, appointment scheduling, and multi-line phone management.
  • Performed insurance verification, payment processing, and proactive appointment reminder outreach.
  • Managed confidential medical documentation, including referrals, patient records, and inter-office communications.
  • Ensured a welcoming and efficient patient experience by maintaining clear communication and coordinating with clinical staff.

Education

No Degree - Surgical Technologist

J. Sargeant Reynolds Community College
Richmond, Virginia, VA
05-2030

High School Diploma -

King George Fire Department
King George, VA
01.2018

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Fredericksburg Christian School
Fredericksburg, VA
01.2017

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Patient check-in
  • Multitasking and organization
  • Medical terminology
  • Strong empathy

Timeline

Patient Access Representative

Children’s Hospital of Richmond at VCU
03.2024 - Current

Front Desk Receptionist

Lee Hill Family Physicians
04.2022 - 04.2023

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Fredericksburg Christian School

No Degree - Surgical Technologist

J. Sargeant Reynolds Community College

High School Diploma -

King George Fire Department
Mikayla Hostelka