MIKAYLA KAUFFMANN
Menomonee Falls,WI
Summary
Offering excellent communication skills and natural ability to connect with people, eager to learn and develop in customer-facing environment. Brings foundation in marketing principles and techniques, ready to be enhanced through practical experience. Ready to use and develop interpersonal and promotional skills in Junior Product Marketing Associate role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Aras Promotions
Mequon, WI
07.2025 - Current
- Coordinated with bar and restaurant managers to source and pay for required products for events.
- Developed in-depth knowledge of alcoholic beverages and cocktail preparation to effectively support event promotions and customer engagement.
- Designed and organized visually appealing product displays and merchandise setups to attract customer interest.
- Distributed product samples, educated customers on product features, and actively drove sales at event locations.
- Transported uniforms and promotional materials between multiple locations to support event operations.
Bartender/Waitress
Gina’s Sportsdock
Pewaukee, WI
05.2024 - 08.2024
- Assisted in bar opening by preparing bottles, restocking supplies, organizing food, and setting up activities.
- Accurately and efficiently processed customer orders in a fast-paced environment.
- Delivered high quality customer service by addressing guest inquiries, and resolving complaints and operational issues in real time.
- Calculated and distributed pooled tips accurately among coworkers at the end of shifts.
Front Desk Receptionist
European Wax Center
Madison, WI
05.2023 - 02.2024
- Managed front desk operations using booking software to ensure efficient check-in, check-out, and appointment scheduling.
- Promoted and sold wax passes to customers by highlighting features and benefits.
- Responded to client inquiries, providing exceptional customer service and support.
- Maintained organized records of client information and appointment history.
- Handled cash transactions accurately, ensuring secure financial processes.
Education
Bachelor of Business Administration - Marketing
University of Wisconsin-Madison
05.2025
GED -
Sussex Hamilton High School
Sussex, WI06.2021
Skills
- Sales
- Customer service
- Teamwork
- Time management
- Microsoft Word, Excel & Office
- Powerpoint
- Critical thinking
- Effective communication
- Photography
- Editing
- Organization
Certification
- Real Estate Salesperson License
Timeline
Brand Ambassador
Aras Promotions
07.2025 - Current
Bartender/Waitress
Gina’s Sportsdock
05.2024 - 08.2024
Front Desk Receptionist
European Wax Center
05.2023 - 02.2024
Bachelor of Business Administration - Marketing
University of Wisconsin-Madison
GED -
Sussex Hamilton High School