Mikayla King
Oklahoma City,OK
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to enhance guest engagement and increase sales through suggestive selling techniques. Adept at managing high-volume transactions while maintaining accuracy and a positive dining experience.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Olive Garden Restaurant
08.2023 - 11.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Retail Sales Associate Cashier
Walmart
04.2024 - 09.2024
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Education
Associate of Science - Nursing
Rose State College
Oklahoma City, OK05-2026
High School Diploma -
Paul’s Valley Highschool
Pauls Valley, OK05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Suggestive selling
Timeline
Server
Texas Roadhouse
11.2024 - Current
Retail Sales Associate Cashier
Walmart
04.2024 - 09.2024
Server
Olive Garden Restaurant
08.2023 - 11.2024
Associate of Science - Nursing
Rose State College
High School Diploma -
Paul’s Valley Highschool
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