Mikayla Lummus
Morgan's Steakhouse
Winfield,KS
3
years of professional experience
Dynamic hospitality professional with a strong work ethic and expertise in high volume dining. Recognized for fostering teamwork and managing efficient restaurant operations, driving guest satisfaction and loyalty.
Work History
Server
3 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed order accuracy and timely delivery, contributing to efficient restaurant operations.
- Assisted with menu knowledge, offering recommendations to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline food service and maintain quality standards.
Manager
9 Months- Supervised daily restaurant operations to ensure exceptional guest experiences.
- Managed staff schedules, optimizing coverage during peak service hours.
- Facilitated training for new employees on food safety and service standards.
- Collaborated with kitchen team to streamline menu execution and efficiency.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Conducted regular staff meetings to communicate updates and foster teamwork.
- Managed and motivated employees to be productive and engaged in work.
Host and Server
1 Year 1 Month- Managed reservation systems to optimize seating arrangements during peak hours.
- Greeted and seated guests, ensuring positive first impressions and efficient workflow.
- Assisted in training new hosts, fostering a collaborative team environment.
- Maintained cleanliness and organization of front-of-house areas for guest comfort.
- Responded to guest inquiries, providing timely information about menu specials and events.
Server
1 Year 5 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables simultaneously while maintaining attention to detail and accuracy in orders.
- Collaborated with kitchen staff to streamline order delivery, enhancing overall dining efficiency.
- Trained new servers on menu offerings and service protocols, fostering team cohesion and performance.
Skills
Customer service excellence
Hospitality expertise
Guest engagement
Guest interaction
Order management
Cash handling
Attention to detail
Strong work ethic
Client relations
Timeline
Server
Deanos Grill & Tapworks
05.2026 - CurrentRead More
Manager
Morgan's Steakhouse
11.2025 - CurrentRead More
Host and Server
Stearman Field Bar and Grill
04.2025 - 05.2026Read More
Server
Oak & Pie
11.2023 - 04.2025Read More