Mikayla McClendon
Kennesaw,GA
Overview
4
4
years of professional experience
Work History
Bartender Shift Manager
Jefferson’s Restaurant
Scottsboro, Alabama
09.2020 - Current
- Developed and implemented staff training to ensure quality customer service.
- Experience
- Inventory management
Floor Manager
Jefferson’s Restaurant
Scottsboro, Alabama
09.2020 - Current
- Handling inquiries and resolving issues, and providing a personalized experience
- Email communications
- Resolved customer complaints or escalated them as necessary for further resolution.
Server
Jefferson’s Restaurant
Scottsboro
09.2020 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Associate of Science -
Jacksonville State University
Skills
- Promotions and Events
- Menu development
- Computer skills
- POS Systems
- Team training and development
- Upselling strategies
- Escalation Handling
- Courteous
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Healthcare benefitsFlexible work hoursCareer advancementTimeline
Bartender Shift Manager
Jefferson’s Restaurant
09.2020 - Current
Floor Manager
Jefferson’s Restaurant
09.2020 - Current
Server
Jefferson’s Restaurant
09.2020 - Current
Associate of Science -
Jacksonville State University