A 12 year customer service professional, bringing valuable experience in addressing and resolving customer issues effectively. Great working as a team as well as working alone. Reliable and adaptable with excellent communication and problem-solving skills.
Collections of outstanding accounts of our client base, resolving customer concerns through email, over the phone and in person and reducing account delinquency percentage.
Assisting regional sales managers with maintaining customers and sales in open regions. Providing in person and ZOOM training for field sales reps, making outbound calls and assisting with incoming calls and emails. Helping customers/ sales reps navigate the online website, placing orders and processing returns.
Geriatric care, charting patient needs/care, assisting with daily living.
Inventory/stocking, cashier, floor sets and helping customers in store.
Responsible for opening/closing store, training new sales associates, bank deposits, stocking store and making sure customers had the best experience at our location.
Customer Service