Mikayla Quintana-Waggoner
Grand Junction,CO
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in customer service, multitasking, and time management, consistently delivering positive customer experiences.
Overview
3
3
years of professional experience
Work History
HR Generalist
Colorado Mesa University
09.2025 - Current
- Managed employee records and maintained HR databases, ensuring accurate documentation and compliance.
- Managed confidential information securely.
- Assisted in projects to streamline professional filing processes.
- Answered phone calls and assisted walk-ins, providing timely support and information.
Cashier
Pueblo Dragon Chinese Restaurant
05.2025 - 07.2025
- Handled cash transactions accurately and securely during busy shifts.
- Assisted customers with menu selections and answered inquiries about dishes.
- Provided friendly service, creating a welcoming atmosphere for diners.
- Maintained cleanliness and organization of the dining area and checkout station.
- Answered phone calls promptly to assist customers with inquiries. and taking to-go orders.
Server
Garlic and Onions Mexican Bar and Grill
06.2023 - 04.2025
- Provided excellent customer service in a fast-paced dining environment.
- Delivered timely service for multiple tables, contributing to improved customer satisfaction.
- Addressed customer needs for seating, drinks, and food to enhance overall dining experience.
- Collaborated with co-workers to maintain efficient flow of food and drinks throughout restaurant and patio.
- Assisted in training new servers on menu items and service procedures.
Shift Leader
Subway
11.2022 - 06.2023
- Trained new employees on food preparation and customer service protocols, ensuring consistency in service quality.
- Guided co-workers in completing closing routines accurately, improving cash handling accuracy and shift transitions.
- Managed inventory levels and restocked supplies throughout the shift.
- Assisted customers by addressing their needs and requests, enhancing overall customer satisfaction.
Education
Bachelors - Radiologic Technology
Colorado Mesa University
Grand Junction, CO05-2028
Associate of Science -
Pueblo Community College
Pueblo, CO05-2025
Skills
- Microsoft 365 proficiency
- Customer service
- Multitasking abilities
- Time management
- Confidential information handling
- Record keeping
- Communication
Timeline
HR Generalist
Colorado Mesa University
09.2025 - Current
Cashier
Pueblo Dragon Chinese Restaurant
05.2025 - 07.2025
Server
Garlic and Onions Mexican Bar and Grill
06.2023 - 04.2025
Shift Leader
Subway
11.2022 - 06.2023
Bachelors - Radiologic Technology
Colorado Mesa University
Associate of Science -
Pueblo Community College