Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Rentsch

Robbinsdale,MN

Summary

Dynamic server with a proven track record at Edina Country Club, showcasing exceptional customer service and cash handling skills. Excelled in guest engagement and team collaboration, significantly enhancing dining experiences. Skilled in menu memorization, consistently delivering accurate and timely orders, contributing to a positive and efficient service environment.

Overview

8
8
years of professional experience

Work History

Server

Edina Country Club
Edina, MN
06.2023 - 12.2023
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Server

Mavericks Steak & Cocktails
Waite Park, MN
11.2019 - 04.2021
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Prepared drinks according to standard recipes.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked food before serving it to customers.

Server

Jack and Jim's Bar and Restaurant
Foley, MN
12.2019 - 09.2020
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Took orders from customers accurately and in a timely manner.

Server

Market Grille, Hy-Vee
Sioux Falls, SD
10.2015 - 05.2018
  • Filled condiments and napkin containers during slack periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Education

Bachelor of Science - Mass Communications

St. Cloud State University
St. Cloud, MN
05-2023

High School Diploma -

Tea Area High School
Tea, SD
05-2017

Skills

  • Exceptional customer service
  • Cash handling
  • Strong work ethic
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Menu memorization
  • Team collaboration

Timeline

Server

Edina Country Club
06.2023 - 12.2023

Server

Jack and Jim's Bar and Restaurant
12.2019 - 09.2020

Server

Mavericks Steak & Cocktails
11.2019 - 04.2021

Server

Market Grille, Hy-Vee
10.2015 - 05.2018

Bachelor of Science - Mass Communications

St. Cloud State University

High School Diploma -

Tea Area High School

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Mikayla Rentsch