Summary
Overview
Work History
Education
Skills
ASSESSMENTS
Timeline
Hi, I’m

MIKAYLA SEIBERT

Barnesville,OH
MIKAYLA SEIBERT

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

9
years of professional experience

Work History

Loves Travels Stop

Cashier
10.2024 - 06.2025

Job overview

  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Unified Bank

Customer Service Representative
03.2021 - 06.2021

Job overview

Resolved customer inquiries and concerns promptly. I deposited checks and withdrawals for customers.

Valley Home Care Solutions

Home Heath Aide
12.2019 - 01.2020

Job overview

  • I help patients with bathing, I cook and clean for them. I also run their errands when needed.

Walmart

Customer Service Associate
09.2017 - 11.2018

Job overview

  • I assist customers with their needs such as returns, money transfers, check cashing and much more

Discount Drug Mart, Inc.

Customer Service Associate
08.2016 - 08.2017

Job overview

  • Responsibilities
  • I helped cashier, as well as cashed checked. Did money transactions for customers.
  • Accomplishments
  • I accomplished the goal of training an employee and also learning different rules of being in the customer service and retail business.
  • Skills Used
  • I use technology and communication skills. I also use housekeeping, as well as stocking skills.

Education

ovla
Tuscarawas, OH

High school or equivalent from basic
01.2014

University Overview

Skills

  • Communications, House Keeping, Computer and/or Printer ,Office skills and also Typing WPM 42, Administrative Assistance, Multi Tasking, Organization, Front Desk (5 years)
  • Customer Service
  • Customer Care
  • CSR
  • Customer Support
  • Cash handling

ASSESSMENTS

ASSESSMENTS
  • Customer Focus & Orientation — Highly Proficient
  • November 2019
  • Responding to customer situations with sensitivity.
  • Full results: Highly Proficient
  • Reliability — Highly Proficient
  • Tendency to be dependable and come to work.
  • Nursing Aide Skills — Completed
  • October 2019
  • Measures a candidate's ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
  • Full results: Completed
  • Electronic Medical Records: Best Practices — Completed
  • Knowledge of EHR data, associated privacy regulations, and best practices for EHR use.
  • Retail Cashier — Completed
  • Calculating retail transactions and knowing cash drawer policies and procedures.
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Cashier
Loves Travels Stop
10.2024 - 06.2025
Customer Service Representative
Unified Bank
03.2021 - 06.2021
Home Heath Aide
Valley Home Care Solutions
12.2019 - 01.2020
Customer Service Associate
Walmart
09.2017 - 11.2018
Customer Service Associate
Discount Drug Mart, Inc.
08.2016 - 08.2017
ovla
High school or equivalent from basic