Mikayla Sprunger
Riverdale Banquet Hall
New York
2
years of professional experience
Dedicated college student with customer service experience as a Server. Developed strong communication and multitasking skills while thriving in high-pressure environments. Committed to ensuring positive experiences for all visitors.
Work History
Server
8 Months- Delivered exceptional customer service in very fast-paced settings, constantly rushing between the floor and the kitchen.
- Managed multiple tables efficiently, serving multiple meals to each, ensuring guest satisfaction at all times.
- Helped clean the floor areas after each event and set up for the next.
- Responded promptly to guest inquiries and special requests during service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collaborated with kitchen staff to ensure food was delivered to guests as quickly as possible.
Intern
2 Months- Researched museum exhibits and analyzed featured works of art to enhance understanding of their significance.
- Created and presented educational PowerPoint presentations about exhibition artworks.
- Brainstormed engaging, hands-on educational activities for teens during the Met's Teen Fridays events.
- Collaborated on programs designed to make art accessible and interactive for young audiences.
- Acquired skills in museum education, research, public speaking, and educational program development through immersive summer internship.
- Developed a strong appreciation for museum education through a rewarding first internship experience.
Education
No Degree - Psychology
High School Diploma
- Completed AP course in art history.
- Participated in multiple art related clubs, including jewelry making and screen printing.
- Participated in cheerleading.
- Presented research projects and theses on chemistry, trigonometry, 11th grade english, and economics.
Skills
Exceptional customer service
Guest engagement
Cleanliness standards
Service prioritization
Multitasking and organization
Attention to detail
Teamwork and collaboration
Adaptability to change
Problem-solving
Uniform adherence
Strong work ethic
Creative and resourceful
Timeline
Server
Riverdale Banquet Hall
09.2025 - 05.2026Read More
Intern
Metropolitan Museum of Art
06.2024 - 08.2024Read More
SUNY Broome Community College
No Degree from Psychology
Read More
Humanities Preparatory Academy
High School Diploma
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