Mikayla Wads- Worth
Madras,OR
Summary
Proven professional with a strong work ethic and exceptional organization skills, demonstrated through successful management of Lake Simtustus Resort and Marina. Excelled in staff management and customer service, enhancing guest experiences and operational efficiency. Skilled in handling money and maintaining high standards of service, contributing to increased sales and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Receptionist
Lake Simtustus Resort and Marina
10.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, Checking in.
- Confirmed appointments, communicated with guests, and updated guests reservations.
- Answered phone promptly and directed guest with making reservations or with whatever was needed.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed the Resort by myself, Handling all marina equipment, reservations and store during busy season. Open till close.
- Team player that can adapted to each position on the resort with maintenance and house cleaning as well.
Bartender/ Waitress
Deseret Inn
10.2019 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Fuel Attendant
Safeway
05.2016 - 12.2019
- Collaborated with team members to maintain smooth operations during peak hours or staff shortages.
- Assisted in inventory management, keeping track of fuel levels and reporting supply needs promptly.
- Upheld company standards for quality assurance by conducting thorough inspections of facilities during each shift.
- Contributed to increased sales by informing customers about available products and promotions.
Education
High School Diploma -
Rogers High School
Spokane, WA01-2015
Skills
- Organization skills
- Telephone skills
- Staff Management
- Calm Demeanor
- Strong Work Ethic
- Punctual and Reliable
- Handling money
- Customer Service
Timeline
Receptionist
Lake Simtustus Resort and Marina
10.2021 - Current
Bartender/ Waitress
Deseret Inn
10.2019 - 03.2022
Fuel Attendant
Safeway
05.2016 - 12.2019
High School Diploma -
Rogers High School
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