Mikayla White

· Provide administrative support to multiple elected and appointed officials by coordinating calendars, scheduling meetings, appointments, public engagements, and municipal events.

· Coordinate professional development opportunities for elected and appointed officials by registering attendees for conferences, workshops, training programs, and governmental association events, while arranging travel accommodations, hotel reservations, and related logistics to ensure seamless participation.

· Serve as a primary point of contact for residents, government agencies, elected officials, boards, commissions, and community stakeholders, responding to inquiries with professionalism and discretion.

· Manage a multi-line telephone system, direct calls, assist visitors, and ensure timely follow-up on constituent, staff, and public requests.

· Prepare, proofread, edit, and distribute meeting agendas, packets, correspondence, reports, public notices, and official municipal documents.

· Record, transcribe, edit, and maintain official meeting minutes for Town Council, Planning and Zoning Commission, Board of Zoning Appeals, Sewer Advisory Board, and other municipal boards and committees.

· Coordinate and support meetings involving elected officials, government agencies, board members, and the public, ensuring compliance with scheduling requirements and deadlines.

· Maintain official records, archives, and documentation in accordance with municipal policies, including overseeing filing systems, records retention, and document digitization efforts.

· Coordinate responses to requests for information from the public, municipal partners, state agencies, and state and federal legislative offices by researching records, compiling documentation, and providing accurate information while maintaining confidentiality and compliance with public records requirements.

· Conduct research using municipal records and archives to provide information and support decision-making for elected officials, staff, and citizens.

· Manage office tracking systems to monitor correspondence, action items, deadlines, and follow-up activities.

· Assist with the administration of permits, licenses, and associated fee collection while ensuring accurate recordkeeping.

· Support municipal election processes, including candidate filings, maintaining election records, and preparing and distributing candidate information.

· Publish agendas, meeting packets, minutes, public notices, and announcements to the Town website and social media platforms to ensure transparency and public access to information.

· Maintain office operations through inventory management, ordering supplies, responding to email correspondence, and supporting day-to-day administrative functions.

· Exercise sound judgment when handling sensitive information, resolving issues independently, and prioritizing competing responsibilities in a fast-paced government environment.

· Build and maintain productive working relationships with elected officials, board and commission members, government agencies, community partners, and the public while delivering exceptional customer service.

• Accurately processed financial transactions such as, but not limited to: deposits, withdrawals, check cashing, and loan payments

• Maintained and balanced cash drawers

• Investigated and resolved discrepancies

• Trained and coached new hires on policies and operations

• Opened and closed accounts for customers and clients

• Answered questions in-person and over the telephone

• Cross-sold bank products and exceeded quarterly sales goals

• Ordered, prepared, and verified shipments and deliveries from the armored car service

• Performed random audits to verify that tellers were in compliance with bank rules and regulations

• Approved and authorized transactions outside of teller limits

• Maintained customer confidence and protected bank operations by keeping all information confidential