Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikayla Wilson

Richland,WA

Summary

Reliable and resourceful professional with a proven track record at Radical Rolls, delivering exceptional customer experiences while promoting new flavors. A team player, skilled in time/money management and efficient workflow, I excel in fast-paced environments and maintain high cleanliness standards, creating memorable moments for guests.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Ice Cream Roller

Radical Rolls
  • Maintained cleanliness and orderliness in work area.
  • Traveling to different destinations for work and being ready for large events
  • Set up for efficiency through regular restocking
  • promoting new flavors, toppings, and seasonal specials to customers.
  • Providing memorable experiences for customers while skillfully preparing customized ice cream rolls.
  • Ensured tools were clean and easily accessible
  • Managed cash transactions
  • Participated in staff meetings to discuss improvements and share ideas.
  • Designing a vibrant storefront display to attract potential customers.

Prep Dishwasher

Hae Ha Thai
04.2025 - 06.2025
  • Frequently sweeping and mopping around dishwashing station.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Punctuality and reliability, consistently arriving on time for scheduled shifts.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Prepped food on downtime. Peeling, cutting, separating, and weighing products
  • Carrying large boxes up to 50lbs

Server

Shogun Teriyaki and Sushi
03.2023 - 03.2025
  • Handled multiple tables with consistent attention to providing excellent service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system
  • Collaborated with team members during busy shifts.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring all areas are set up for the next server.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and the menu.
  • Handled cash transactions accurately, and making sure the till is correct at shifts end
  • Established welcoming atmosphere for guests upon arrival.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Processed orders for To go and Uber.
  • Having a MAST and Food Handlers card

CNA in Training

The Vineyard Assisted Living
10.2022 - 02.2023
  • Achieved higher patient satisfaction with attentive listening and empathy.
  • Being punctual, organized, and prepared for each shift.
  • Asking important questions during the training process, remembering lots of details
  • Monitored and met patients' nutritional requirements.
  • Accurate documentation of all care provided.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Engaged in educational sessions covering dementia, Parkinson’s, and various functional disorders
  • Cooking and cleaning tasks

Housekeeping

Mount Rainier Guest Services
05.2022 - 10.2022
  • Maintained cleanliness standards by adhering to our housekeeping routines.
  • Recognized improvement opportunities in housekeeping, building more cleanliness skills
  • Communication with front desk staff to update room readiness status
  • Crafted elegant towel arrangements.
  • Living on the job site

Sales Floor Associate

Veteran Thrift Store
11.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal.
  • Maintained a clean and organized sales floor
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized various textiles, books, and toys
  • Participated in charity work by helping with clothing vouchers and bundling up school supplies/toiletries/bedding
  • Recognized exclusive items coming into the store and put them in the correct section
  • Exhibited readiness for diverse daily responsibilities as duties were always subject to change

Restaurant Hostess

Bobs Burgers and Brew
03.2021 - 11.2021
  • Demonstrated strong multitasking skills by handling phone calls while attending to in-person guest needs.
  • Having a friendly and inviting presence.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Delivered pick-up and curbside orders to guests.
  • Trained new hostesses
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Prepared detailed notes for seamless shift transition.

Crew Member

McDonald's Restaurant
03.2019 - 03.2021
  • Worked front counter, drive-thru and kitchen. Fully cross trained.
  • Took orders, prepared meals, and collected payments.
  • Maintained a work flow and high standards of quality while processing multiple orders at once.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members.
  • Became familiar with products to answer questions and make suggestions.
  • Provided support to team by covering additional shifts.

Education

Radio And Television Broadcasting

Richland High School
Richland, WA
06.2020

Skills

    Energetic

    Resourceful

    Reliable

    Creative

    Vigilant

    Friendly

    Team player

    Adaptable

Certification

Food handlers


MAST


First aid card

Timeline

Prep Dishwasher

Hae Ha Thai
04.2025 - 06.2025

Server

Shogun Teriyaki and Sushi
03.2023 - 03.2025

CNA in Training

The Vineyard Assisted Living
10.2022 - 02.2023

Housekeeping

Mount Rainier Guest Services
05.2022 - 10.2022

Sales Floor Associate

Veteran Thrift Store
11.2021 - 05.2022

Restaurant Hostess

Bobs Burgers and Brew
03.2021 - 11.2021

Crew Member

McDonald's Restaurant
03.2019 - 03.2021

Ice Cream Roller

Radical Rolls

Radio And Television Broadcasting

Richland High School

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Mikayla Wilson