Results-driven technology and business development professional with 20+ years of experience delivering technology solutions for enterprise, government, and SMB clients. Proven track record in solution architecture, project management, and improving operational efficiencies. Recognized for driving revenue growth and building long-term partnerships that deliver mutual value to clients and employers.
Work History
Client Executive
Associated Computer Systems
Des Moines, IA
2019 - 2021
Led client engagement efforts focused on technology solutions, project management, and business development initiatives.
Partnered with clients to identify operational challenges and design tailored technology solutions to improve efficiency and performance.
Managed end-to-end client relationships, from discovery and solution design through implementation and ongoing support.
Collaborated with internal technical and sales teams to deliver high-quality, on-time solutions aligned with client objectives.
Wireless Solutions Architect
U.S. Cellular
Des Moines, IA
2014 - 2019
Served as a trusted technical and solutions design resource for business and government customers, specializing in IoT and advanced wireless solutions.
Designed and recommended internet failover, primary internet for remote locations, fleet management, and vertical-specific IoT solutions.
Helped organizations improve efficiencies, reduce costs, drive revenue, and enhance customer satisfaction through strategic technology adoption.
Wireless Data Specialist
U.S. Cellular
Des Moines, IA
2006 - 2014
Managed sales and support of wireless data products by providing education, tools, and resources to leaders across Direct, Retail, and Indirect channels.
Contributed to Iowa becoming the #1 Market Nationally in wireless modem and tablet sales and #2 in Smartphone Sales across U.S. Cellular.
Partnered with cross-functional departments to analyze sales-impacting issues and implement process improvements.
Wireless Business Consultant & Major Account Exec
U.S. Cellular
Urbandale, IA
1998 - 2006
Managed and grew a portfolio of 100+ business clients as a Wireless Business Consultant and 4,000+ wireless lines as a Major Account Executive.
Prospected and acquired new business customers while maintaining strong retention within existing accounts.
Analyzed customer business needs and translated complex requirements into effective short- and long-term wireless solutions.
Consistently exceeded monthly and annual sales goals through consultative selling and objection handling.
Education
Bachelor of Science - Marketing
University of Northern Iowa
Cedar Falls, IA
Skills
Solution Architecture (Wireless, IoT, Mobility)
Client & Executive Relationship Management
Business Development & Consultative Sales
Project & Program Management
Internet Failover & Remote Connectivity Solutions
Fleet & Vertical-Specific IoT Solutions
Cross-Functional Collaboration
Process Improvement & Change Management
Revenue Growth & Goal Attainment
Leadership & Team Enablement
Accomplishments
Served on the Iowa Senior Leadership Team for U.S Cellular, supporting strategic initiatives and market performance.
2018 Pinnacle Award – U.S. Cellular (Highest Attainment to Goal)