Mike Campbell
Williamsville,NY
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
14
14
years of professional experience
Work History
Sales
American Standard
05.2014 - Current
- Walk-in tub/shower sales for the elderly and special-needs
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Answered customer questions about products and services and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Forward sales to correct departments to ensure timely install of product
- Work closely with credit department if funding is needed
- Follow-up on order via computer to ensure order has no issues and install goes smooth
- Attend sales meetings to maintain up to date knowledge of products and pricing
- Meet and exceed sales quotas as expected by company
- Maintain open communication with existing customers for any future issues and possible referrals
Sales Manager
Jacuzzi Tubs
10.2011 - 05.2014
- Trained and mentored new sales representatives
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Exceeded sales quotas and increased profitability through effective sales strategy
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Worked closely with other departments to ensure timely installation of products
In Home Sales Representative
Premier Care In Bathing
12.2009 - 10.2011
- Went on pre-set appointments to help senior and special need customers to purchase walk-in bathtubs or showers
- helped customers obtain financing if needed
- Maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Meet and exceed quota set by company
- Attend weekly sales meeting to stay current on new products and pricing
Education
High School Diploma -
Woodbridge High School
Woodbridge, VA05.1990
Skills
- Sales Expertise
- Time Management
- Employee Development
- Inside and Outside Sales
- Customer Inquiries
- Problem-Solving Strengths
- Answering Customer Questions
- Sales Goals
- Post-Sales Support
- Customer Service and Assistance
- Product Management and Pricing
Timeline
Sales
American Standard
05.2014 - Current
Sales Manager
Jacuzzi Tubs
10.2011 - 05.2014
In Home Sales Representative
Premier Care In Bathing
12.2009 - 10.2011
High School Diploma -
Woodbridge High School
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