- Volunteering
- Outdoor Recreation
- Hiking
- Gardening
Mike Gabrilska
Houston
Summary
Dedicated operations management professional recognized for enhancing customer service and optimizing inventory management. Effective in leading cross-functional teams and developing training programs to align staff with company objectives.
Overview
8
8
years of professional experience
Work History
Operations Manager
Floor & Decor
02.2021 - Current
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Developed training programs for new staff, fostering a culture of continuous learning and operational excellence.
- Implemented safety protocols that improved compliance rates and reduced incidents in warehouse operations.
- Facilitated regular team meetings to review objectives, enhancing communication and aligning goals across departments.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Wood Department Manager
Floor & Decor
07.2020 - 02.2021
- Led cross-functional teams to enhance operational efficiency and customer satisfaction.
- Implemented inventory management systems, streamlining stock control processes.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Drove initiatives to enhance store presentation and optimize customer engagement strategies.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Operations Manager
Lowe's
07.2019 - 09.2020
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Operations Manager
Home Depot
06.2018 - 07.2019
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Civil Engineering
University of Houston
Houston, TXSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Staff training
- Staff management
- Inventory management
- Inventory control
Interests
Timeline
Operations Manager
Floor & Decor
02.2021 - Current
Wood Department Manager
Floor & Decor
07.2020 - 02.2021
Operations Manager
Lowe's
07.2019 - 09.2020
Operations Manager
Home Depot
06.2018 - 07.2019
Civil Engineering
University of Houston