Mike Hendon
Raleigh,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Westlake Ace Hardware
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Ability to lift up to 100 pounds (or more with the assistance of another team member).
- Give customers demonstrations on using newly purchased power tools.
- Occasionally assisted with repair of tools and power tools.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Floor Staff
Regal Cinemas
11.2021 - 08.2022
- Worked independently and as a member of a cohesive team to support individual needs.
- Ensured great customer service and strived to meet the needs of all guests.
- Made sure to keep track of stock so my team and I could refill after a rush.
- Led my team during end of night tasks to ensure the concessions stand and counter area were clean and set for the morning crew.
Stocker
Walmart
03.2021 - 05.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Consistently lifted materials weighing as much as 75 pounds.
Education
High School Diploma -
Leesville Road High School
Raleigh, NC06.2022
Skills
- Verbal Communication
- Sales Trends
- Cleaning Techniques
- Product and Service Sales
- Merchandising and Display
- Complex Problem-Solving
- Strong Communication and Interpersonal Skills
- Time Management
Timeline
Sales Associate
Westlake Ace Hardware
02.2023 - Current
Floor Staff
Regal Cinemas
11.2021 - 08.2022
Stocker
Walmart
03.2021 - 05.2021
High School Diploma -
Leesville Road High School
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