Mike Hira
UNION,NJ
Summary
Driven entrepreneur and former owner of AMERICAN ACTIVE APPAREL, adept in Business Management and excelling in Administrative Oversight. Leveraged market trends to propel revenue growth, achieving significant increases through strategic business planning and robust customer relationship management. Demonstrated expertise in KPI Management and labor relations, enhancing operational efficiency and profitability. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
19
19
years of professional experience
Work History
Owner
AMERICAN ACTIVE APPAREL
06.2002 - 06.2021
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generated revenues yearly and effectively capitalized on industry growth.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
SES
UNR 1 INDIA06.1985
Skills
- Business Management
- Administrative Oversight
- Labor Relations
- KPI Management
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Owner
AMERICAN ACTIVE APPAREL
06.2002 - 06.2021
High School Diploma -
SES
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