Mike Holland
Incline Village,NV
Summary
Dedicated golf professional with extensive experience in private club operations, including member services, pro shop support, and tournament preparation. Over a decade at Sierra View Country Club plus recent experience at Martis Camp Golf Club. Known for professionalism, reliability, and strong commitment to delivering first-class member experiences. Passionate about the game, eager to learn new trends in the industry, and highly coachable and adaptable.
Overview
21
21
years of professional experience
Work History
Outside Services Ambassador
Martis Camp Club
Truckee, CA
05.2024 - Current
- Provided premium service to members and guests at one of the nation's top private golf communities.
- Manage cart fleet, staging, cleaning, and practice facility operations with attention to detail.
- Assist golf staff with tournament setup and execution.
- Support a seamless member experience by anticipating needs and ensuring a high standards of presentation.
Golf Shop Assistant
Sierra View Country Club
Roseville, CA
06.2004 - 05.2015
- Delivering exceptional service to members and guests, ensuring a welcoming and professional atmosphere.
- Managing daily outside operations, including managing golf carts, cleaning, and practice range setup.
- Operated point-of-sale systems efficiently, processing transactions and managing cash flow.
- Operating and managing tee times and a tee sheet
- Trained new staff on operational procedures and customer service best practices, promoting teamwork and efficiency.
- Assisted with inventory management, ensuring the proper stocking and organization of merchandise.
Education
Bachelor of Science - Psychology
Brigham Young University-Idaho
Rexburg, ID05-2018
Skills
- Member engagement
- Problem-solving
- Customer service
- USGA rules and golf etiquette knowledge
- Multitasking
- Excellent communication
- Community relations
Objective
Motivated to pursue a career as a Golf Professional, bringing proven playing ability, coaching experience, and strong background in private club operations to contribute to a premier golf program and enhance the member experience.
Timeline
Outside Services Ambassador
Martis Camp Club
05.2024 - Current
Golf Shop Assistant
Sierra View Country Club
06.2004 - 05.2015
Bachelor of Science - Psychology
Brigham Young University-Idaho