Mike Jones
Peoria,AZ
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales with over 22 years or experience. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
22
22
years of professional experience
Work History
Cox Business Security Consultant
Cox Communications
Phoenix, AZ
11.2016 - Current
- Developed new sales prospects through cold calling, canvassing, networking, research and referrals.
- Followed through on company provided leads.
- Scheduled appointments with key decision makers to conduct needs- based consultative sales meetings.
- Conducted site surveys to assist in creating unique solutions to meet each client's needs.
- Prepared and deliverd sales presentations in an effective and professional manner.
- Followed up with prospects and existing customers in timely manner.
- Processed documentation such as work orders, bid proposals, and contracts.
- Met quotas to exceed monthly, quarterly and annual goals.
- Asked probing questions to new and existing customers, uncovering new sales and service opportunities.
- Researched and resolve customer concerns.
- Provided excellent customer service.
Business Inside Sales Representative
Cox Communications
Phoenix, AZ
02.2008 - 11.2016
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Answered customers' questions regarding products, prices and availability.
- Made outbound follow-up calls to customers to inform them of new products/services or upsell them on enhanced packages.
- Developed and maintained strategic account plans for continually maintaining and growing Cox Business revenue within existing accounts.
- Listen to and question customers in order to understand their businesses communication needs, troubleshoot and resolve sources of service, pricing and technical problems.
- Worked with Sales Engineer and/or Sales Support Team to determine appropriate solutions and address any issues regarding installation or service.
- Up-sold bundled telephony, data, and video, as well as other Cox Business products to existing customers.
- Negotiated pricing, products, promotions, and terms/conditions with clients.
Residential Inside Sales Representative
Cox Communications
Phoenix, AZ
06.2000 - 02.2008
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Education
No Degree - Fire Science
Yavapai College
Prescott, AZHigh School Diploma -
Chino Valley High School
Chino Valley, AZ04.1995
Skills
- Sales Growth
- Consultative Sales Approach
- Interpersonal Communication Skills
- Customer Service and Assistance
- B2B Sales
- Effective and Professional Communication
- Exceeding Customer Expectations
- Client Needs Assessment
- Professional Relationships
- Closing Sales
- Sales Proficiency
11 year Winners Circle Recipient
I feel blessed working with this company for almost 23 years and the experience it's given me. The relationships I've built along the way, internal and external, have helped me strive to exceed goals and perform at my highest ability. I am thankful and look forward to spending many more years continuing the excellence and growing with this team!
Timeline
Cox Business Security Consultant
Cox Communications
11.2016 - Current
Business Inside Sales Representative
Cox Communications
02.2008 - 11.2016
Residential Inside Sales Representative
Cox Communications
06.2000 - 02.2008
No Degree - Fire Science
Yavapai College
High School Diploma -
Chino Valley High School
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