Highly skilled Apartment Service Manager and accomplished General Contractor with an emphasis on Customer Service. 25+ years experience in skilled trades with an eye for detail.
Completion of projects of all sizes and scopes from residential remodeling to Multi-family living. Extremely hard-working and eager to learn and improve daily. Excellent rapport with clients, tenants, staff and upper management.
-Supervising maintenance and housekeeping staff to ensure timely completion of work orders and unit turnovers.
-Scheduling, in conjunction with the Property Manager and Maintenance Director, for work orders, turnovers and property upkeep projects.
-Managing overall upkeep of the property and grounds.
-Inventorying and ordering supplies and materials for all maintenance, upkeep and housekeeping projects.
-Monitoring, repairing, replacing and performing preventative maintenance on all HVAC systems.
-Performing inspections of vacant units before and after turnover process has been completed.
-Scheduling and management of outside vendors and sub-contractors as needed, in conjunction with the Leasing office and Maintenance Director.
-Having an excellent rapport with tenants, staff, vendors and upper management to create a seamless process for completing work in an efficient manner.
-Using YARDI to manage and record all work performed by the staff and outside vendors.
-Keeping updated spreadsheets of preventative maintenance and replacement of appliances, HVAC and key fixtures to prevent unnecessary spending of time and money.
-Meeting Daily with the Property Manager and Maintenance Director to report on daily activity as well as ongoing capital projects and necessary maintenance to units and grounds.
-Completed residential renovation projects of all sizes and scopes.
-Managed a crew of up to 6 people.
-Utilized 25+ years of experience in skilled trades to design, estimate, plan and complete projects on budget and in a timely manner.
-Scheduled and oversaw sub-contractors.
-Ordered materials and found best pricing to ensure projects stay on or below budget.
-Mentored and trained laborers and skilled contractors to efficiently complete projects.
Supervising
Time Management
Estimating
Scheduling
Customer Service
Communication Skills
YARDI
QuickBooks
Excel
HVAC
Plumbing
Electrical
Painting and Patching
Flooring
Masonry
Carpentry
Tile
Mechanical Knowledge
Hand and Power Tools
EPA Certification
EPA Certification