MIKE RODEFER
Kingsport,TN
Overview
9
9
years of professional experience
Work History
Owner/Partnership Manager
Firehouse Motorsports
11.2020 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
General Manager of Operations
Toyota Of Bristol
02.2018 - 09.2020
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Directed day-to-day operations by spearheading implementation of short term and long term strategies to achieve business plan and profitability goals.
General Manager
Bill Holt Automotive
07.2016 - 01.2018
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager of Operations
Mall Of Georgia Chrysler Dodge Jeep
10.2014 - 06.2016
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Collaborated with sales teams to develop go-to-market strategies that aligned with consumer needs while driving sustainable growth.
- Trained, coached and mentored staff to support smooth adoption of new Sales program.
Timeline
Owner/Partnership Manager
Firehouse Motorsports
11.2020 - Current
General Manager of Operations
Toyota Of Bristol
02.2018 - 09.2020
General Manager
Bill Holt Automotive
07.2016 - 01.2018
General Manager of Operations
Mall Of Georgia Chrysler Dodge Jeep
10.2014 - 06.2016
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