Mike Senter

• Prepare and grid delivery tickets dai;y
• Post daily work
• Schedule daily work (4 route drivers)
• Maintain petty cash
• Process paperwork for "drop-in" customers
• Operate switchboard (perform customer relation functions)
• Outside Sales - (average 15 cold calls weekly)
• Operate all office equipment daily - (fax, copier, credit card authorization, etc)
• Order and maintain all supplies, office and yard (yard=any items pertaining to the delivery and service of propane customers)
• Inventory - take inventory monthly on propane gas and tanks, maintain inventory of parts
• Process all payables (code to correct vendor and set up new vendors)
• Maintain and process payroll
• Collections - Monitor delinquent account and contact customer with resolution and reduce number

• Ensured timely deliveries by navigating efficiently through various routes.
• Maintained vehicle cleanliness and compliance with safety regulations.
• Communicated effectively with customers to confirm delivery details and address concerns.
• Trained new drivers on operational protocols and best practices for efficiency.
• Drove tank truck and rack truck
• Load and unload trucks
• Secure load safely
• Use of gauges, pressure hoses, and scales
• Made deliveries to residential and industrial areas following DOT regulations

Load and unload trailers using forklift and pallet jacks in a safe manner.

Load and unload by hand occasionally. Lifting up to 50 lbs

Working on a large open door dock in all types of weather, wearing proper PPE.

Load truck from filling station using high pressure hoses, gauges and meters.

Delivering propane to customers using maps, mapbooks and GPS, following all safety and DOT rules.

Working in outdoor environment in all types of weathetr, wearing all proper PPE

Load and unload service truck with materials, (tanks, appliances, tools, etc) using tailgate lift or overhead boom crane using hand held controls safely. Securing load with straps, chains and tie downs for safe delivery.

Installing tanks and appliances at customer locations. Setting appliances and tanks safely and running leak tests with pressure gauges and monomaturs checking for any leaks, cutting and flaring and installing copper tubing using flare tubes and cutters.

Installing hard pipes, cutting and threading pipe using proper hand held tools (cutters/pipe threaders).

Use of ditch witch in safe manner.

Lighting all pilot lights on appliances.

• Oversee daily operations, ensuring high-quality painting services and customer satisfaction.
• Develop and implement efficient project management processes to streamline workflow.
• Train and mentor new employees in painting techniques and safety protocols.
• Manage budgeting and financial planning to optimize resource allocation for projects.
• Oversee project timelines, materials procurement, and workforce allocation for optimal efficiency.
• Develop and maintain strong client relationships through exceptional service and communication, resulting in repeat business and referrals.
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Maintain clean truck, walk around daily inspecting for any defects and reporting any issues to dispatch

Load and unload propane cylinders weighing 50 lbs plus. Securing all loads with straps and chains for safe delivery.

Delivering forklift cylinders to customer location in Mecklenburg and surrounding areas following all DOT rules and regulations.

Use handheld computer to document all transactions.

Knowledge of maps, mapbooks and GPS.

Refilling empty containers using high pressure hoses, gauges, valves and scales safely

Working in an outdoor environment in all types of weather making deliveries on outdoor open dock following all DOT and safety rules using all the proper PPE