Mikeal (Amber) Greene
Coker
Summary
Dedicated assistant manager with a strong background in customer service and team leadership. Proven ability to manage operations effectively while ensuring compliance and delivering exceptional experiences.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Tuscaloosa County School System
Tuscaloosa, AL
08.2021 - Current
- Maintain daily production logs, inventory records, and required paperwork to ensure accurate reporting and compliance with school nutrition guidelines.
- Assist with food preparation, cooking, and meal service while maintaining high standards of food safety and quality.
- Operate the Point-of-Sale (POS) system, process transactions, and provide efficient customer service to students and staff.
- Support cafeteria operations by supervising staff, assigning tasks, providing training and assistance, and ensuring daily responsibilities are completed effectively.
Server
Capstone Village
Tuscaloosa, AL
2016 - Current
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Developed knowledge of menu items to effectively recommend specials and answer guest inquiries.
Education
High School Diploma - Elementary Education
Tuscaloosa County Highschool
Tuscaloosa, AL05-2004
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff supervision
- Task delegation
Timeline
Assistant Manager
Tuscaloosa County School System
08.2021 - Current
Server
Capstone Village
2016 - Current
High School Diploma - Elementary Education
Tuscaloosa County Highschool