Mikeita Huey
Chicago,IL
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
10
10
years of professional experience
Work History
Rideshare Driver
Lyft
Chicago, IL
10.2022 - Current
- Drove passengers from pick-up points to deliver to destination.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
Real Estate Agent
BHHS Chicago
Chicago, IL
10.2021 - Current
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Managed marketing strategies for properties including advertising campaigns and open houses.
Assistant Property Manager
Moore Management
Chicago, IL
08.2014 - 11.2021
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
Cashier/Customer Service Sales Representative
Macys Department Store
Chicago, IL
08.2015 - 01.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
Customer Service Representative
Banner Personnel
Lisle, Illinois
08.2014 - 01.2017
- Opened accounts and explained and processed investments..
- Accept manual payment and maintaining a low call volume.
- • Meeting violation image goals while accepting inbound call from Illinois Tolls Highway patrons.
- • Activating and updating accounts
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Digital Marketing Certification - Digital Marketing
Noble
New York, NY02-2023
High School Diploma -
John Marshall High School
Chicago, ILSkills
- Passenger transportation
- Multitasking and organization
- Stress management
- Excellent navigation
- Market monitoring
- Property sales
- Buyer contracts
- [Software] expert
- Negotiations expert
- Innovative marketing strategist
- Scheduling
- Account updating
- Data collection
- Computer proficiency
Timeline
Rideshare Driver
Lyft
10.2022 - Current
Real Estate Agent
BHHS Chicago
10.2021 - Current
Cashier/Customer Service Sales Representative
Macys Department Store
08.2015 - 01.2020
Assistant Property Manager
Moore Management
08.2014 - 11.2021
Customer Service Representative
Banner Personnel
08.2014 - 01.2017
High School Diploma -
John Marshall High School
Digital Marketing Certification - Digital Marketing
Noble