Dominitric Mikel
Indianapolis,IN
Summary
Driven Assistant Manager with a proven track record at Aldi Foods, enhancing customer experience and operational efficiency. Excelled in staff supervision and development, alongside adept money handling. Known for fostering team motivation and leveraging product knowledge to meet and exceed performance goals. Demonstrated commitment to achieving results through leadership and a focus on financial accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Aldi Foods
02.2008 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Night Auditor
Red Roof Inn Plus
03.2014 - 05.2017
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
Education
Associate of Applied Science - Marketing
Triton College
River Grove, IL05.2006
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Staff Supervision
Timeline
Night Auditor
Red Roof Inn Plus
03.2014 - 05.2017
Assistant Manager
Aldi Foods
02.2008 - Current
Associate of Applied Science - Marketing
Triton College