Mikella Plitzuweit
Burlington,WI
Summary
I am a dedicated employee with strengths in customer service, working with children, and collaborating with team members. I have experience in training new employees how to maximize performance as well as do their jobs in a way that is up to the standards of management. I graduated from Winona State University in December of 2022 with a major in Psychology and a minor in Child Advocacy Studies. I am currently enrolled in a masters program through Capella University in Marriage and Family Therapy and have some experience working with children in need of behavioral management.
Overview
7
7
years of professional experience
Work History
Instructional Assistant
Bay Lane Elementary
08.2023 - Current
- Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Communicated regularly with parents regarding their child''s academic performance and any areas requiring additional support or intervention.
- Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
Bartender
The Runaway
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Lifeguard
Burlington Community Aquatic Center
06.2018 - 08.2023
- Kept watch over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Observed sections of assigned water zone of responsibility.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Cashier
Midtown Foods
08.2020 - 05.2023
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer identification for alcohol or tobacco purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Shadowing Internship
Fernbrook Family Center
06.2022 - 08.2022
- Shadowed a licensed Marriage and Family Therapist
- Observed day treatment sessions
- Observed in office and home therapy sessions
Bridal Consultant
Bon Bon Belle Bridal
04.2017 - 11.2019
- Steamed gowns and assisted brides in choosing flattering and fitting pieces.
- Sized dresses according to clients wishes.
- Responded promptly to customer inquiries, needs and problems.
- Developed and maintained positive customer relationships through effective communication.
- Assisted customers with locating merchandise and complementary items.
- Answered customer questions about gowns to overcome objections and promote sales.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Educated customers on product and service offerings.
Education
Master of Science - Marriage And Family Therapy
Capella University
Minneapolis, MN09.2025
Bachelor of Science - Psychology
Winona State University
Winona, MN12.2022
High School Diploma -
Burlington High School
Burlington, WI06.2019
Skills
- Customer Service
- CPR certified
- Team collaboration
- Organization
- Decision-making
- Working collaboratively
- Leadership
- Calm and Patient Demeanor
- Effective Communication
- Teacher Support and Collaboration
- Reading and Writing Support
- Technologically savvy
- Multitasking strength
- Customer Interaction
- Developing Social Skills
- Group and Individual Instruction
- Stress Management
Timeline
Instructional Assistant
Bay Lane Elementary
08.2023 - Current
Bartender
The Runaway
05.2023 - Current
Shadowing Internship
Fernbrook Family Center
06.2022 - 08.2022
Cashier
Midtown Foods
08.2020 - 05.2023
Lifeguard
Burlington Community Aquatic Center
06.2018 - 08.2023
Bridal Consultant
Bon Bon Belle Bridal
04.2017 - 11.2019
Master of Science - Marriage And Family Therapy
Capella University
Bachelor of Science - Psychology
Winona State University
High School Diploma -
Burlington High School