Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mikendy Timon

Miami

Summary

Dynamic Sales Advisor with a proven track record at H&M, excelling in customer service and inventory management. Adept at building relationships and enhancing shopping experiences, I leverage effective communication and sales strategies to drive results. Passionate about teamwork, I consistently contribute to achieving sales goals while maintaining an organized store environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Advisor

H&M Hennes & Mauritz
Aventura
11.2024 - 05.2025
  • Provided excellent customer service to enhance shopping experiences.
  • Maintained store presentation and organization to attract shoppers.
  • Processed transactions efficiently at the cash register.
  • Educated customers about current promotions and product features.
  • Collaborated with team members to ensure smooth operations.
  • Managed inventory by restocking merchandise as needed.
  • Answered requests and concerns with friendly and knowledgeable service.

Retail Sales Associate

Ross Dress for Less
Miami
03.2024 - 08.2024
  • Assisted customers in selecting merchandise and provided product information.
  • Maintained store appearance by organizing displays and restocking shelves.
  • Operated cash register efficiently, handling transactions and processing returns.
  • Collaborated with team members to achieve daily sales goals and improve service.
  • Addressed customer inquiries and resolved issues to enhance shopping experience.
  • Participated in training sessions to learn about new products and procedures.
  • Monitored inventory levels and communicated needs to management for replenishment.

Education

High School Diploma -

Miami Central Senior High School
Miami
05-2023

Associate of Arts - Music

Miami Dade College
Miami, FL
06-2025

Skills

  • Cash handling
  • Product knowledge
  • Inventory management
  • Sales strategies
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Relationship building
  • Training participation
  • Networking techniques
  • Adaptability to change
  • Numerical data entry
  • Microsoft Word
  • Data processing
  • Proofreading
  • Workflow management

Languages

English
Native/ Bilingual
Haitian Creole
Native/ Bilingual

Certification

  • Basic Concepts of Digital Marketing, 09/2023
  • Diploma in Marketing Management, 04/2024
  • Data Entry Tools and Techniques, 06/2024
  • Social Psychology, 08/2024

Timeline

Sales Advisor

H&M Hennes & Mauritz
11.2024 - 05.2025

Retail Sales Associate

Ross Dress for Less
03.2024 - 08.2024

High School Diploma -

Miami Central Senior High School

Associate of Arts - Music

Miami Dade College

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Mikendy Timon