Summary
Overview
Work History
Education
Skills
Timeline
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Reanna Rampersaud

Springfield Gardens,NY

Summary

Dynamic and detail-oriented professional with experience at Amazon, excelling in package handling and warehouse safety. Proven ability to train new employees and enhance team performance under pressure. Strong problem-solving skills complemented by effective communication, ensuring quality standards are consistently met in fast-paced environments.

Responsible professional with experience in retail operations, personnel management, and customer service. Proven success in leading high-performance teams and developing customer-centric strategies to push sales and increase customer loyalty.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

Amazon
Rosedale, NY
11.2023 - Current
  • Collaborated with team members to meet tight deadlines, while maintaining quality standards.
  • Utilized barcode scanners to accurately record package information.
  • Inspected packages for accuracy before sorting them into designated areas.
  • Trained new employees on various tasks related to station processes within the department.
  • Performed daily maintenance on equipment, ensuring proper functioning.

Retail Store Manager

Adidas Outlet
Flushing, NY
04.2024 - 10.2024
  • Recruited, trained, and managed a team of 20+ employees, and interacted with customers.
  • Trained new employees on basic customer service techniques and procedures.
  • Operated the cash register to process cash, check, and credit transactions.
  • Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
  • Sold products to customers by explaining product features and benefits.

Team Member

Target
Springfield Gardens, NY
11.2022 - 01.2023
  • Communicated effectively with customers, supervisors, and team members.
  • Performed opening and closing duties, including store cleaning, and restocking.
  • Arrived on time for shifts, and adhered to company dress code guidelines.
  • Greeted customers, and answered questions regarding products and promotions.
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.

Office Assistant

New York Life Tax Solutions Inc
Springfield Gardens, NY
03.2019 - 03.2021
  • Performed data entry tasks with accuracy and speed, utilizing MS Office applications such as Word, Excel, and PowerPoint.
  • Organized and maintained filing systems to ensure efficient document retrieval.
  • Maintained accurate records of office supplies, and placed orders as needed.

Education

CCMA Certification - Healthcare

Stepful
New York, NY

Some College (No Degree) - Finance

Baruch College of The City University of New York
New York, NY

High School Diploma -

Richmond High School
South Richmond Hill
06-2022

Skills

  • Soft skills: communication, leadership, teamwork, motivation, time management, staff management, critical thinking, problem solving, and report writing
  • Other tools: Microsoft (Access, PowerPoint, Outlook, Word), Google (Slides, Docs, Sheets)
  • Languages: English

Timeline

Retail Store Manager

Adidas Outlet
04.2024 - 10.2024

Warehouse Associate

Amazon
11.2023 - Current

Team Member

Target
11.2022 - 01.2023

Office Assistant

New York Life Tax Solutions Inc
03.2019 - 03.2021

Some College (No Degree) - Finance

Baruch College of The City University of New York

High School Diploma -

Richmond High School

CCMA Certification - Healthcare

Stepful

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Reanna Rampersaud