Mikhail Lavrinenko
Summary
Experienced Server and leader bringing positivity, enthusiasm, and an exceptional work ethic. Trained in customer service with a dedication for positive guest relations. Excited to advance my career in a new leadership role proficiently and provide excellent mindfulness.
Overview
11
11
years of professional experience
Work History
Assistant Manager/Manager in Training
SUBWAY®Restaurants
04.2024 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records.
- Mentored team members to enhance professional development and accountability in workplace.
SERVER
SAKURA JAPANESE SUSHI & HIBACHI
11.2022 - 03.2024
- Gave excellent customer service while assisting and serving guests and helping coworkers and management
- A thoughtful and passionate collaborator who loved to help everyone by giving fast and knowledgeable service to all my tables and others in the restaurant
- Finally, always going above and beyond to help my coworkers and to be a listening to ear to all my tables.
DRIVER
LYFT
10.2021 - 01.2022
- Gave excellent and safe driving experiences for people from different social classes
- Was able to be a listening ear and give advice while always keeping customers entertained and safe until their next destination.
SERVER & HOST
MELT AT CEDAR POINT
05.2021 - 10.2021
- Gave excellent customer service while assisting guests, coworkers, and management while serving and hosting
- A resolute collaborator who loved to help everyone by giving prompt and knowledgeable service to all my tables and others in the restaurant
- Willing to help with any request including preparing the food and cleaning the restaurant.
DELIVERY DRIVER
JIMMY JOHN'S
01.2021 - 10.2021
- Delivered Jimmy John's freaky fast
- While in the store, created a positive atmosphere while assisting customers in taking orders, making, and delivering subs, and keeping a super clean environment.
SERVER & BUSSER
TEXAS ROADHOUSE
07.2018 - 03.2021
- Created a positive and fun environment and experience for all guests and other coworkers
- Showed superior service by being upselling and patiently answering all guests' questions
- Was a resolute collaborator by running food for other servers and helping pre-bus my tables and helping the bussers, even while serving
- Willing to pick up anyone's shift to help them out and stayed late to ensure everything was meticulously cleaned.
SERVER & HOST
OLIVE GARDEN
01.2016 - 07.2018
- Created a positive environment and experience for all guests by giving superior service and knowledge of the menu to tables, but also while running food for other servers and during downtime
- Accurately and efficiently anticipated and addressed guests' needs while serving and hosting.
WAREHOUSE WORKER
SCIOTO SERVIES AT HONDA MARYSVILLE PLANT
03.2015 - 12.2015
- Transporting vehicles from CPL to FPL, and from CPL to individual destinations depending on vehicle quality
- Wrapping overseas vehicles and transporting vehicles to the outside lot.
WAREHOUSE WORKER
GREAT LAKES ASSEMBLIES VIA ALOCHE STAFFING
11.2014 - 02.2015
- Oversaw material handling, quality control and other general labor duties when assigned.
TEAM LEADER
MPW INDUSTRIAL SERVICES
09.2013 - 11.2014
- Responsible for guiding and motivating production staff, ensuring safety precautions, tugger driving, striving for quality, and assisting with flow of production.
Education
STRUCTURAL CONSTRUCTION -
OHIO HI-POINT CAREER CENTER
BELLEFONTAINE, OHIO05.2009
DIPLOMA -
INDIAN LAKE HIGH SCHOOL
LEWISTON, OHIO05.2009
Skills
- Upbeat, friendly, and positive
- Extremely personable, will relate to anyone and put any guest at ease
- Punctual and adaptive learner
- Team Player and will assist anyone
- Fluent in English and Russian
- Trained in liquor, wine, and food service
- Excellent Customer Service and rapport
Hobbies and Interests
- Enthusiastic father and husband who cares about helping everyone including children, animals, and the less fortunate. Loves volunteering for various religious organizations helping with food drives, children's programs, Bible studies, and other miscellaneous needs.
- Extremely enthusiastic about photography of people, pets, and landscapes.
- Genuinely interested in starting pottery and continuing to learn French.
- Enthusiastic in learning different cooking styles and combining different ingredients to create new dishes.
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Assistant Manager/Manager in Training
SUBWAY®Restaurants
04.2024 - 06.2024
SERVER
SAKURA JAPANESE SUSHI & HIBACHI
11.2022 - 03.2024
DRIVER
LYFT
10.2021 - 01.2022
SERVER & HOST
MELT AT CEDAR POINT
05.2021 - 10.2021
DELIVERY DRIVER
JIMMY JOHN'S
01.2021 - 10.2021
SERVER & BUSSER
TEXAS ROADHOUSE
07.2018 - 03.2021
SERVER & HOST
OLIVE GARDEN
01.2016 - 07.2018
WAREHOUSE WORKER
SCIOTO SERVIES AT HONDA MARYSVILLE PLANT
03.2015 - 12.2015
WAREHOUSE WORKER
GREAT LAKES ASSEMBLIES VIA ALOCHE STAFFING
11.2014 - 02.2015
TEAM LEADER
MPW INDUSTRIAL SERVICES
09.2013 - 11.2014
STRUCTURAL CONSTRUCTION -
OHIO HI-POINT CAREER CENTER
DIPLOMA -
INDIAN LAKE HIGH SCHOOL