Mikhayla Miller
Forney,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Valiant Residential
Forney, Texas
10.2025 - Current
- Facilitated identification of rental properties that matched client preferences and budgets.
- Executed follow-up communications to provide timely updates on application statuses.
- Maintained accurate records of tenant interactions and property status updates.
- Managed inquiries regarding unit availability, pricing details, and relevant information.
- Prepared lease agreements while collecting security deposits and rent payments from tenants.
- Utilized conflict resolution skills to swiftly address issues among residents.
- Achieved high customer approval ratings through exceptional service and interpersonal communication.
Head Hostess
Olive Garden
Rockwall, Texas
09.2021 - Current
- Streamlined front-of-house operations for efficient guest flow and seating management.
- Trained junior hostesses on guest interaction and reservation protocols to enhance service quality.
- Resolved guest complaints promptly, fostering a positive dining atmosphere.
- Organized seating arrangements for events, optimizing space for large parties.
- Anticipated guest needs to provide tailored service experiences.
- Collaborated with management to refine service processes and improve satisfaction metrics.
- Implemented strategies for effective management during high-volume periods, ensuring guest contentment.
Education
Some College (No Degree) - Early Childhood Education
Collin County Community College
Wylie, TXSkills
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Phone and email etiquette
- Record keeping
Timeline
Leasing Consultant
Valiant Residential
10.2025 - Current
Head Hostess
Olive Garden
09.2021 - Current
Some College (No Degree) - Early Childhood Education
Collin County Community College