Mikhia Slay

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

While working at Curtis, I scheduled appointments, managed large amounts of inbound and outbound calls in a timely and professional manner. Identify customer needs, clarify information, and provide accurate solutions or alternatives. Handle customer complaints with patience and efficiency, ensuring issues are resolved to satisfaction.