Miki Bisel

Demonstrated ability to think quickly under pressure to resolve challenges efficiently.

• Responded to and resolved guest issues or complaints.
• Oversaw daily operations of guest services department to ensure exceptional customer experience.
• Participated in weekly management meetings to report on department performance and discuss strategies.
• Coached staff on strategies to enhance performance and improve customer relations.
• Provided guidance and support to junior staff members when required.
• Built and maintained productive relationships with employees.
• Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.

• Analyzed data from various sources to identify trends and make recommendations for improvement.
• Developed and implemented office policies and procedures.
• Organized company events including holiday parties, team building activities .
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• Automated office operations for managing client correspondence, payment schedules and data communications.

• Offered consultation services to clients on photo selection, layout, and design for print media.
• Set up lighting equipment and adjust camera settings to capture desired images.
• Review proofs with clients to determine which images should be printed or published.
• Consult with clients to understand their needs and preferences for a photo shoot.
• Reviewed sets of photographs to select best work.
• Provided photography services for corporate events, capturing key moments and branding materials.
• Scouted locations and curated props for photography shoots.
• Conducted on-location photography sessions, adapting to various environments and lighting conditions.