Mikia Parks

Proven track record in customer service and sales, demonstrated at Verizon Wireless with exceptional ability to handle high call volumes and resolve customer issues efficiently. Skilled in multitasking and dependability, enhanced customer satisfaction by leveraging strong communication and problem-solving skills. Achieved notable improvements in customer engagement through speed and accuracy. Offering strong communication abilities and genuine interest in customer service, eager to learn and thrive in call center environment. Brings foundation in problem-solving and adaptability, ensuring rapid acquisition of necessary skills. Ready to use and develop communication and technical skills in CSR role.