Mikikia Williams
Houston
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
Work History
Digital Team Lead
Walmart
Houston
07.2023 - Current
- Monitored team performance and provided constructive feedback for improvement.
- Offered training and support to keep team members motivated and working toward objectives.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Analyzed business performance data and forecasted business results for upper management.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
Education
G W Carver High School
New Orleans, LASkills
- Team leadership
- Customer service
- Performance evaluation
- Process improvement
Languages
English
Full Professional
Timeline
Digital Team Lead
Walmart
07.2023 - Current
G W Carver High School