Mikira Mackey
Portsmouth,VA
Summary
Dynamic and detail-oriented Medical Assistant with experience at TMM Medical Group, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient understanding of treatment plans while delivering exceptional customer service. Adept at managing electronic health records to ensure accuracy and confidentiality, contributing to high-quality patient care.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities.
Overview
4
4
years of professional experience
Work History
Medical Assistant
TMM Medical Group
Portsmouth, VA
11.2025 - Current
- Assisted healthcare professionals in patient examinations and procedures to ensure high-quality care.
- Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
- Conducted routine lab tests and prepared specimens for analysis to support diagnostic accuracy.
- Educated patients on treatment plans and medication instructions to enhance understanding and compliance.
Front Desk Receptionist
Extended Stay America
Virginia Beach, VA
02.2025 - 09.2025
- Greeted and assisted guests with check-in and check-out procedures, ensuring positive first impressions.
- Managed phone inquiries, providing information on room availability and hotel services efficiently.
- Maintained accurate records of guest reservations and billing information using property management systems.
- Coordinated housekeeping and maintenance requests to ensure optimal guest satisfaction during stays.
Cashier
Bojangles
Portsmouth
05.2022 - 02.2025
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of checkout area.
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and check transactions securely.
Education
Medical Assistant
Centura College
Norfolk, VA10.2025
High School Diploma -
Manor High School
Portsmouth, VA06.2024
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
TMM Medical Group
11.2025 - Current
Front Desk Receptionist
Extended Stay America
02.2025 - 09.2025
Cashier
Bojangles
05.2022 - 02.2025
Medical Assistant
Centura College
High School Diploma -
Manor High School