Mikka Burton
Austin,AR
Summary
Dynamic office personnel with a proven track record of driving results through effective leadership and exceptional customer service. Committed to fostering a collaborative team environment while consistently exceeding client expectations. Eager to embrace new challenges and contribute to overall business success by leveraging extensive industry knowledge and a passion for excellence. Adept at adapting to diverse situations, ensuring that both team members and clientele receive unparalleled support and service.
Overview
10
10
years of professional experience
Work History
Accounts Payable Coordinator
Farmers’ Association
Little Rock, AR
05.2025 - Current
- Processed vendor invoices accurately and efficiently to ensure timely payments.
- Managed reconciliation of accounts payable transactions, enhancing financial accuracy and compliance.
- Developed and maintained strong relationships with vendors, improving communication and service quality.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Processed check disbursements and reconciled related ledger.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Reduced late payment fees through timely and accurate invoice management.
Office Assistant
Chicken Country
Jacksonville, AR
01.2016 - Current
- Compiled, copied, sorted, and filed records of business.
- Delivered messages and ran errands.
- Filed and sorted invoices.
Front Desk Receptionist
Austin Family Dentistry
Maumelle, AR
07.2021 - 05.2025
- Gathered information from patients, processed registration paperwork, and collected payments.
- Classified patient information correctly for billing and medical staff.
- Created positive environment by maintaining neat lobby areas and greeting each person promptly.
- Assisted with billing by verifying patients' insurance coverage and following up on missing and incorrect information.
- Backed up medical staff by helping clean and prepare rooms for patients.
- Received, answered and responded to telephone calls.
Salon Manager
SunRays
Cabot, AR
09.2017 - 07.2021
- Managed salon supply inventory, including ordering product, managing orders within allocated budget, and ensuring consistent product availability.
- Maintained accurate register totals by carefully counting and securing cash.
- Oversaw salon cleaning and sanitization protocols.
- Promoted salon retail products and services to drive sales and provide clients with at-home care routines.
- Satisfied customers with efficient, knowledgeable service from well-trained team members.
- Assisted customers with check-in, product purchases, and bed setup.
- Engaged with customers, building relationships and rapport to drive sales and loyalty.
- Addressed guest inquiries and provided information regarding services, fees, and facility policies.
Clothing Sales Associate
Buckle
North Little Rock, AR
02.2019 - 10.2019
- Completed purchases and bagged merchandise with care, keeping to strict presentation standards.
- Handled special transactions such as refunds, voids, and cash drawer reconciliations.
- Delivered exceptional customer service, walking customers directly to items, offering advice, and fetching additional sizes.
- Verified sales prices and processed cash or credit payments to complete sales.
- Maintained accurate register totals by carefully counting and securing cash.
- Helped store manager with administrative tasks.
Education
GED -
Arkansas State Univeristy Beebe
Beebe, AR09.2021
Skills
- Customer communication
- Supply management
- Staff training
- Scheduling
- Task prioritization
- Calm demeanor
- Positive and professional
- Billing and Insurance
Timeline
Accounts Payable Coordinator
Farmers’ Association
05.2025 - Current
Front Desk Receptionist
Austin Family Dentistry
07.2021 - 05.2025
Clothing Sales Associate
Buckle
02.2019 - 10.2019
Salon Manager
SunRays
09.2017 - 07.2021
Office Assistant
Chicken Country
01.2016 - Current
GED -
Arkansas State Univeristy Beebe