Lube Technician
NTB-National Tire & Battery
11.2022 - 02.2024
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
- Suggested additional services to customers in order to meet upsell goals.