Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mila Burruss

Woodbridge,VA

Summary

Dynamic and detail-oriented professional with a proven track record at Firepan Korean BBQ, excelling in customer satisfaction and optimal guest service. Recognized for enhancing guest experiences through exceptional communication and teamwork, while adeptly managing technical issues. Committed to maintaining a welcoming atmosphere and ensuring smooth operations during peak hours.

Overview

2
2
years of professional experience

Work History

Restaurant Server

Firepan Korean BBQ
02.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

Host Trainer

Firepan Korean BBQ
12.2023 - 01.2025
  • Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
  • Provided attentive service by promptly greeting guests upon arrival and escorting them to their tables.
  • Promoted a safe working environment by adhering to safety regulations and proper food handling practices at all times.
  • Enhanced guest experience by providing exceptional service and maintaining a welcoming atmosphere.
  • Assisted coworkers when needed, demonstrating teamwork skills that contributed to overall success.
  • Contributed to restaurant profitability by managing wait times, seating arrangements, and table turnover rates.
  • Adapted quickly to changing situations and demands, ensuring smooth operations during peak hours.

Education

Biotechnology

Osbourn Park High School
Manassas, VA
05-2025

Skills

  • Customer satisfaction
  • Optimal guest service
  • Strong knowledge of fixing technical issues or faults with technology
  • Excellent communication skills, both verbal and written
  • Attention to detail and accuracy
  • Detail-orientated memorization
  • Service prioritization

Languages

English
Native or Bilingual
French
Limited Working
Korean
Elementary

Timeline

Restaurant Server

Firepan Korean BBQ
02.2025 - 08.2025

Host Trainer

Firepan Korean BBQ
12.2023 - 01.2025

Biotechnology

Osbourn Park High School