Mila Holliman

• Assisted customers with product selection to enhance their shopping experience through personalized service.
• Maintained visual merchandising standards, ensuring appealing displays to attract customer attention.
• Processed transactions efficiently, handling cash and electronic payments with accuracy.
• Collaborated with team members to achieve sales goals and promote seasonal promotions effectively.
• Managed inventory levels, restocking shelves to ensure product availability for customers.
• Trained new associates on operational procedures and customer service best practices for consistency.
• Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
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• Assisted in rehabilitation of injured wildlife; ensuring proper care and treatment protocols were followed.
• Monitored animal health and behavior, reporting changes to senior staff for timely interventions.
• Maintained clean and safe habitats for various species, adhering to sanitation procedures consistently.
• Conducted inventory management of medical supplies and food resources for wildlife patients.
• Documented patient progress through detailed records, enhancing communication within the rehabilitation team.
• Maintained clean, neat, and operational facilities to serve program needs.

• Implemented safety protocols to ensure a secure learning environment for participants.
• Facilitated workshops focused on horse care, riding techniques, and stable management.
• Promoted culture of continuous improvement by initiating regular training feedback loops.
• Collaborated with staff to refine training materials and optimize instructional methods.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Graduated from College View High School a year early in 2025, and is currently working towards a bachelors degree at Blinn College. Is wanting to transfer to Texas A&M to study wildlife sciences and pursue a career in studying animals.