Mila Miller
Lago Vista,United States
Summary
Hardworking Server with 8 years managing experience overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
10
10
years of professional experience
Work History
Sever
Chuy's Tex-Mex Restaurant
Cedar Park, TX
02.2026 - Current
- Delivered exceptional dining experiences by providing prompt, friendly service and anticipating guest needs.
- Maximized table turnover rates through efficient order management and timely food delivery to guests.
- Cultivated strong customer relationships by addressing inquiries and resolving concerns with professionalism and care.
- Coordinated with kitchen staff to ensure accurate order preparation and adherence to menu specifications.
Server Trainer
Pluckers
Cedar Park, TX
06.2024 - 12.2025
- Developed and delivered training programs that enhanced server knowledge and improved guest service interactions.
- Coordinated onboarding sessions for new servers, fostering a supportive learning environment for skill development.
- Implemented continuous feedback loops, allowing trainees to refine their service techniques based on real-time performance.
- Facilitated role-playing scenarios to simulate customer interactions, boosting trainee confidence and service quality.
Store Manager
Razzoo's Cajun Cafe
Round Rock, TX
06.2023 - 06.2024
- Directed daily store operations to deliver exceptional guest experiences and maximize customer satisfaction.
- Coordinated team training initiatives to enhance staff performance and promote a culture of service excellence.
- Implemented inventory management practices to maintain optimal stock levels and reduce waste effectively.
- Fostered strong relationships with guests, addressing concerns promptly to cultivate loyalty and repeat business.
Restaurant Supervisor
Java Noodles
Austin, TX
02.2016 - 08.2023
- Established good customer relations and excellent service to build and retain loyal customers.
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Maximized service levels through hands-on leadership.
- Collaborated with server trainees to promptly resolve potential customer concerns.
Restaurant Manager
Pinstack
Austin, TX
05.2021 - 05.2023
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Assisted staff by serving food and beverages or bussing tables.
Restaurant Manager
Broc's Italian Cafe
Lago Vista, TX
10.2018 - 03.2020
- Distributed food to service staff for prompt delivery to customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Delegated work to staff, setting priorities and goals.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Parkview Baptist
Houston, TX05-1999
Skills
- Food Services Management
- Resources Allocation
- Health and Safety Standards
- Food and Beverage Service
- Task Delegation
- Complaint Resolution
- Dining Area Cleaning Supervision
- Alcoholic Beverage Service
- Deposit Preparation
- Inventory Control
- Work Schedule Creation
- Staff Forecasting
Timeline
Sever
Chuy's Tex-Mex Restaurant
02.2026 - Current
Server Trainer
Pluckers
06.2024 - 12.2025
Store Manager
Razzoo's Cajun Cafe
06.2023 - 06.2024
Restaurant Manager
Pinstack
05.2021 - 05.2023
Restaurant Manager
Broc's Italian Cafe
10.2018 - 03.2020
Restaurant Supervisor
Java Noodles
02.2016 - 08.2023
Parkview Baptist