Mila Nay
Glen Allen,VA
Summary
With years of experience in the restaurant industry, I have built my way up. With that experience, I have gained skills and how to be a great leader. I'm proud of the experience I've gained, but I'm also looking for an opportunity to experience new things.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant Manager
Dunkin' Donuts
Glen Allen, Virginia
11.2020 - Current
- Resolved customer complaints with timely, practical solutions to improve customer experience and retention
- Trained staff on customer service standards and food safety procedures to enhance customer satisfaction and compliance
- Assisted daily operations, including shift schedules and duty assignments
- Completed weekly inventory counts and product ordering to maintain stock levels and support operational efficiency
- Maintained up-to-date knowledge of company products and promotions
Education
High School Diploma -
Hermitage High School
Henrico, VA06-2019
Skills
- Food safety procedures
- Product and service sales
- Team building
- Multitasking and organization
- Adaptability and flexibility
- Problem-solving
Certification
- Serve Safe Certification
Timeline
Assistant Manager
Dunkin' Donuts
11.2020 - Current
High School Diploma -
Hermitage High School