Miladys Abarahantes
Doral,United States
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Account Manager
Action Construction INC
23601 SW 133 Ave
01.2023 - 08.2023
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming mail and prepared outgoing mail.
- Assisted management with special projects to complete all tasks by deadlines.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Developed and implemented organizational systems to streamline daily operations.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Collaborated in timely processing of billing and accounts receivables.
Account Manager
Everglades Mechanical
12126 SW 117 CT
06.2022 - 12.2022
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
- Negotiated and managed third-party contracts related to project deliverables.
- Developed and implemented strategic project plans to meet business objectives.
Assistant Manager
Trinity Allergy
06.2019 - 12.2021
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Generated operational reports for management on monthly schedule.
- Supervised operations team to support operational excellence and excellent customer service.
- Coordinated with General Manager in different operational issues and promotional activities.
- Monitored security and handled incidents calmly.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Hialeh Hardware
Manager,supervisor
Hialeah, FL
01.2005 - 04.2019
- Investigated hardware product issues involving materials and software and devised solutions.
- Drove implementation of quality requirements for new product designs and adherence to customer specifications and production requirements.
- Resolved problems, improved operations and provided exceptional service.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Participated in internal audits of quality management system.
- Interacted with various levels of plant and division management personnel to discuss quality and analysis.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Monitored areas for security issues and safety hazards.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
District Sales Manager
Construction Solution Products
Miami, FL
05.2023 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw daily operations and administrative tasks, while managing the company’s finances using QuickBooks Online.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Costumer Services Skills Online Course
Lionsbridge Contractor Group
Online05.2023
Overview of Lifecycle of A Claim
Proven Academy
Exline, IA03.2023
Florida Notary Public
National Notary Association
Chatsworth, CA03.2023
Real Estate Associate -
Gold Coast School Miami
Doral, Fl02.2013
Accounting And Finance
Universidad Camilo Cienfuegos
Matanzas, Cuba06.1995
Skills
- Recruiting and Interviewing
- Staff Supervision
- Employee performance evaluations
- Strategic planning
- Employee scheduling
- Quickbooks
- Training
- Sales growth
- Operations management
- Staff Management
Timeline
District Sales Manager
Construction Solution Products
05.2023 - Current
Account Manager
Action Construction INC
01.2023 - 08.2023
Account Manager
Everglades Mechanical
06.2022 - 12.2022
Assistant Manager
Trinity Allergy
06.2019 - 12.2021
Hialeh Hardware
Manager,supervisor
01.2005 - 04.2019
Costumer Services Skills Online Course
Lionsbridge Contractor Group
Overview of Lifecycle of A Claim
Proven Academy
Florida Notary Public
National Notary Association
Real Estate Associate -
Gold Coast School Miami
Accounting And Finance
Universidad Camilo Cienfuegos