Miladys Guerrero
Hialeah ,FL - Florida
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Pollo Tropical
11.2023 - Current
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Customer Service
Uslrs Trucking Corp
11.2023 - 11.2024
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Processed orders, service requests and applied information to customers.
- Completed call documentation while speaking with customers.
Sectetary
Stich By Stich
10.2021 - 09.2022
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
High School Diploma -
Hialeah Miami Lakes
Hialeah, FL08.2027
Skills
- Online Order Picking
- POS System
- Adaptability and Dependability
- Team Leadership
- Cash Drawer Reconciliation
- Shift Scheduling
- POS System Operation
- Positive Attitude
- Heavy Lifting
- Customer Service
- Flexible Schedule
- Punctual and Reliable
- Merchandise Stocking
- Cash Handling
- Deposit Preparation
- Money Handling
Languages
Bilingual
Full Professional
Timeline
Cashier Team Lead
Pollo Tropical
11.2023 - Current
Customer Service
Uslrs Trucking Corp
11.2023 - 11.2024
Sectetary
Stich By Stich
10.2021 - 09.2022
High School Diploma -
Hialeah Miami Lakes
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