MILAGROS RAMIREZ
Key West,FL
Summary
Self starter and fast leaner with positive attitude regarding goal direction. Adept at analyzing and sizing up situations; diligent, hard worker, and strong follow up. Efficient food service worker with excellent customer service, order preparation and food handling abilities. Stay productive even during slow periods, consistently supporting team efficiency and performance. Focused on satisfying every customer with good food, drinks and service. Excellent money handling and inventory management skills. Drives sales with unique craft cocktail creations and unmatched service quality. Motivated Sales Associate with demonstrated skills in product merchandising and sales promotion. Trained in POS system operation and conflict resolution.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Harpoon Harry’s
Key West, FL
04.2023 - Current
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies...
- Handled money transactions accurately while following company procedures for handling cash payments.
Bartender/Server
24 North Hotel
Key West, FL
06.2020 - 09.2024
- Set up and maintained appropriate stock levels for bar
- Promoted warm, fun atmosphere for guests and team members
- Created specialty cocktails, craft beers and broad wine selection to drive customer satisfaction
- Recommended current beers, drink promotions and limited time cocktails to upsell beverage orders.
- Maintained clean, sanitized and well-stocked work areas with consistent attention to upkeep
- Used POS terminals expertly to input orders, split tables and process payments
Delivered food quickly to meet guest expectations - Helped customers choose menu items with advice, answers to questions and assistance with dietary concerns.
Server
Casa Marina
Key West, FL
04.2017 - 06.2020
- Delivered food and beverages promptly to customers
- Demonstrated hospitality and customer service while greeting table
- Followed safety, sanitization and food handling guidelines
- Processed credit card transactions, gift cards and cash payments.
Education
High School Diploma -
ESBA
Buenos Aires, ARGENTINA12.2015
Skills
- Sales and marketing
- Strong communication
- Ability to multitask
- Paperwork processing
- Food handling
- Beverage preparation
- Cash handling
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender/Server
Harpoon Harry’s
04.2023 - Current
Bartender/Server
24 North Hotel
06.2020 - 09.2024
Server
Casa Marina
04.2017 - 06.2020
High School Diploma -
ESBA