Milahn McNeil
Charlotte,NC
Summary
Dynamic professional with a proven track record at Stats, excelling in guest service and reservation coordination. Recognized for enhancing customer loyalty through exceptional communication and training initiatives. Skilled in optimizing front-of-house operations, resulting in reduced wait times and improved guest satisfaction. Committed to delivering outstanding experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Head Hostess
Stats
Charlotte, NC
10.2025 - Current
- Supervised front-of-house operations to ensure exceptional guest experiences.
- Coordinated seating arrangements to optimize flow and minimize wait times.
- Trained and mentored new host staff on customer service protocols.
- Developed and maintained relationships with regular patrons to enhance loyalty.
Sales Associate
ABC Fine Wine & Spirits
Charlotte, NC
08.2025 - 01.2026
- Assisted customers in selecting products, enhancing their shopping experience.
- Maintained product displays, ensuring optimal presentation and compliance with company standards.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Educated customers on product offerings and promotions, driving customer engagement and sales.
Interpreter
Into Languages
Charlotte, Nc
08.2024 - 06.2025
- Facilitated accurate and effective communication between clients and service providers in diverse settings.
- Translated written materials, ensuring cultural nuances were preserved for target audiences.
- Assisted in coordinating multilingual events, enhancing accessibility for attendees.
- Developed glossaries and terminology databases to standardize translations across projects.
Education
Associate of Science - Asl Interpreting
Central Piedmont Community College
Charlotte, NCAssociate of Applied Science - Interpreting
Gardner-Webb University
Boiling Springs, NCSkills
- Guest service
- Reservation coordination
- Bar terminology
- Exceptional communication
Timeline
Head Hostess
Stats
10.2025 - Current
Sales Associate
ABC Fine Wine & Spirits
08.2025 - 01.2026
Interpreter
Into Languages
08.2024 - 06.2025
Associate of Science - Asl Interpreting
Central Piedmont Community College
Associate of Applied Science - Interpreting
Gardner-Webb University