Milan Pressley
Baltimore,MD
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar Tree
06.2025 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, handling transactions accurately and quickly.
- Restocked shelves regularly to maintain inventory levels and presentation standards.
- Collaborated with team members to ensure timely store opening and closing procedures.
Sales Associate
Safeway
03.2024 - 11.2024
- Maintained cleanliness and organization of sales floor to support a welcoming environment.
- Adapted to changing priorities during peak hours, ensuring optimal customer service delivery.
- Operated cash register efficiently, handling transactions accurately and quickly.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted customers with product selection and inquiries to enhance shopping experience.
Sales Associate
AKIRA Bijora
02.2023 - 07.2023
- Conducted merchandise displays to promote sales and attract customer attention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Education
Associate of Arts - Interior Design
The Community College of Baltimore County
Catonsville, MD05-2027
High School Diploma -
Pikesville High School
Pikesville, MD05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal and written communication
- Reading comprehension skills
- Adapt to diverse groups
- Friendly and outgoing
- Positive and professional
Timeline
Sales Associate
Dollar Tree
06.2025 - 08.2025
Sales Associate
Safeway
03.2024 - 11.2024
Sales Associate
AKIRA Bijora
02.2023 - 07.2023
Associate of Arts - Interior Design
The Community College of Baltimore County
High School Diploma -
Pikesville High School