Milandeep Batth
Summary
Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering one year of related experience, diligent nature and expertise in electronic records management. Versed in HIPAA and patient privacy regulations. Communicates well with other practices and office staff to coordinate medical records and referrals.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator/Social Media Manager
The Wellness Way
09.2024 - Current
- Managed patient scheduling, medical records, and insurance processing while ensuring HIPAA compliance
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Implemented a more efficient system for managing medical records, resulting in faster access to crucial information during patient visits.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Developed and executed content strategies, monitored engagement, and expanded online presence to enhance brand visibility and community interaction
Medical Office Coordinator
Brio Pediatrics
12.2023 - 07.2024
- Managed front-office operations, assisting 50+ patients daily, verifying insurance, and scheduling 200+ appointments to optimize workflow
- Processed payments, insurance claims, and billing, reducing errors and ensuring seamless financial transactions
- Handled patient inquiries, referrals, and office coordination, supporting efficient daily operations
- Assisted in the recruitment and training of new staff members, contributing to a knowledgeable and professional team.
- Increased office efficiency with effective management of medical records and documentation.
- Ensured adequate inventory levels of office supplies by regularly monitoring stock levels and placing orders as needed.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Intern
TLC Kids Therapy
08.2023 - 11.2023
On-site Coordinator
LeaderShape Institute
01.2023 - 05.2023
- Coordinated daily operations for the LeaderShape Institute program, ensuring smooth execution of schedules and activities
- Acted as the main point of contact for over 65 participants, six facilitators, and staff during the program
- Supported facilitators in preparing materials, room setups, and technology needs
- Monitored and addressed participants need to ensure a positive and impactful experience
Peer Mentor
08.2021 - 08.2022
Education
Master of Healthcare Administration -
Louisiana State University At Shreveport
03-2026
Bachelor of Science - Kinesiology (Health Science Emphasis)
University of Texas At San Antonio
12.2023
Skills
- Organizational skills
- HIPAA compliance
- Customer service
- Patient relations
- Insurance verification
- Telephone etiquette
- Medical terminology
- Appointment scheduling
- Microsoft office
- Records management
- Medical office procedures
- Inventory management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Patient Care Coordinator/Social Media Manager
The Wellness Way
09.2024 - Current
Medical Office Coordinator
Brio Pediatrics
12.2023 - 07.2024
Intern
TLC Kids Therapy
08.2023 - 11.2023
On-site Coordinator
LeaderShape Institute
01.2023 - 05.2023
Peer Mentor
08.2021 - 08.2022
Master of Healthcare Administration -
Louisiana State University At Shreveport
Bachelor of Science - Kinesiology (Health Science Emphasis)
University of Texas At San Antonio
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